21Casino Cookies Policy

At 21Casino, we use cookies and similar technologies to make our website work properly, to understand how you interact with our platform, and to improve your overall experience. This Cookies Policy explains what cookies are, how we use them, and what choices you have regarding their use when you visit 21Casino.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow us to recognise your device and remember certain information about your visit, such as your preferred language, login details, and the pages you have viewed. We at 21Casino rely on cookies to deliver a smooth, secure, and personalised gaming experience across our desktop site, mobile site, and 21 Casino App.

How We Use Cookies

We use cookies for a variety of purposes connected to the operation of our casino online services. Our goal is to ensure that our platform functions correctly, remains secure, and continues to improve based on how players actually use it. We also use cookies to support our marketing activities, including informing you about 21 casino bonuses, 21 casino free spins, and other promotions that may interest you.

• We use essential cookies to enable core website functionality, such as account login, session management, and secure deposit and withdrawal processing.
• We use performance and analytics cookies to understand how visitors use our site, which pages are most popular, and where we can improve navigation.
• We use functionality cookies to remember your preferences, such as language settings and display options.
• We use advertising and targeting cookies to show you relevant offers, including information about our welcome bonus, free spins, and other promotions.
• We use third-party cookies set by our payment providers, game providers, and marketing partners to support their respective services on our platform.

Essential Cookies

These cookies are strictly necessary for our website and the 21 casino app to function. Without these cookies, services such as secure login, session authentication, and responsible gambling tools would not work properly. We do not require your consent to use these cookies because they are essential to providing our services to you.

Performance and Analytics Cookies

We use these cookies to collect information about how you use our site, including which games you play, how long you stay on certain pages, and whether you experience any errors. This helps us identify technical issues and continuously enhance our casino games, live casino offering, and overall user experience.

Functionality Cookies

These cookies allow us to remember choices you make, such as your currency, language, or whether you have opted into particular promotions. They help us tailor your visit and make your return to 21Casino more convenient.

Advertising and Targeting Cookies

We and our advertising partners use these cookies to deliver marketing communications that are relevant to you, including information about 21 casino bonus codes, 21 casino promo codes, and seasonal offers. These cookies may also be used to measure the effectiveness of our advertising campaigns and to avoid showing you the same adverts repeatedly.

Third-Party Cookies

Some cookies on our website are placed by third parties, including our game providers (such as NetEnt, Play'n GO, Pragmatic Play, and Evolution), payment processors, and analytics or advertising partners. We do not control these third-party cookies directly, and we encourage you to review the respective privacy and cookie policies of these providers for further information on how they handle your data.

How Long Do Cookies Last?

Cookies can be either session cookies or persistent cookies. Session cookies are temporary and are deleted once you close your browser. Persistent cookies remain on your device for a set period, or until you delete them manually, and allow us to recognise you on subsequent visits to our casino online platform.

Managing Your Cookie Preferences

You have control over whether to accept or reject cookies. When you first visit our website, we will ask you to confirm your cookie preferences through our cookie consent banner. You can also manage or disable cookies at any time through your browser settings. Please note that if you choose to block or delete certain cookies, some features of our website, including account login, 21 casino login functions, and personalised offers, may not work as intended.

• You can adjust your browser settings to refuse all or some cookies.
• You can delete cookies that have already been placed on your device through your browser’s settings menu.
• You can opt out of certain third-party advertising cookies through industry opt-out tools provided by advertising networks.

Mobile Devices and the 21 Casino App

If you access our services through a mobile browser or through the 21 casino app, similar technologies to cookies, such as device identifiers and local storage, may be used to remember your preferences and to support secure login and gameplay functionality. We apply the same principles of transparency and choice to our mobile and app users as we do to desktop visitors.

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page, and where appropriate, we will notify you through our website or via email. We encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about this Cookies Policy or how we use cookies and similar technologies, please contact our support team via LiveChat, available 24/7, or by emailing us at support@21casino.com. Our Help Centre also contains additional information about our policies and practices at 21Casino.

21Casino is owned and operated by White Hat Gaming Limited, licensed by the UK Gambling Commission (account number 52894) for customers in Great Britain, and by the Malta Gaming Authority (licence MGA/B2C/370/2017) for all other customers. By continuing to use our website, you agree to our use of cookies as described in this policy.